Casino / Mobile
This page sets out how kapalselot handles your account data, what rights you hold under this policy, and where to direct any question about how your information is used. Access to our platform depends on local law and is available only where permitted in eligible regions of Indonesia.
kapalselot operates this platform for users in Indonesia where access is permitted under local law. This policy governs how we collect, store, and handle information connected to your registered account — including the wallet details you link for GoPay or ShopeePay transactions, the game sessions you open from our catalog, and the support requests you submit through our contact channels. We do not sell your personal account data to third parties. Information we hold is used to operate your account, process wallet-linked transactions, and respond to questions you raise with our support team. Cookies placed on your device are limited to those needed for session continuity and catalog navigation — you can review and adjust these through your browser settings at any time. Where Indonesian law sets specific obligations on how user data is handled, those obligations take precedence. If any provision of this policy conflicts with applicable local regulation, the local regulation controls. We review this policy periodically; the version shown here is the one currently in effect. Any material change will be communicated through your account dashboard before it takes effect. Questions about how this policy applies to your account can be directed to our support team through the contact paths listed on this page.
Wallet details linked to GoPay are used solely to process your deposit and withdrawal requests. We do not store full wallet credentials beyond what the payment rail requires for transaction completion.
ShopeePay connections are governed by both this policy and ShopeePay's own terms. We handle only the transaction reference data passed to us; the wallet provider manages your ShopeePay credentials directly.
Data from your game sessions — titles opened, duration, and results — is held in your account history. You can view this log after login from your account dashboard.
We use session cookies to keep you logged in as you move between the slot catalog, live casino tables, and your account page. No advertising trackers are placed without your consent.
Not every interaction on the platform falls under this policy in the same way. Understanding the scope helps you know where to direct questions and what protections apply to each part of your experience here.
This policy fully covers the personal data attached to your registered account: login credentials, linked wallet identifiers for GoPay or ShopeePay, and your transaction and session history as recorded in our system.
Deposit and withdrawal actions processed through GoPay or ShopeePay are covered here for the data we handle on our side. The payment provider's own terms govern what happens within their infrastructure.
Game titles, catalog pages, and live casino table listings are platform content, not personal data. This policy does not restrict how we update or organise the game catalog, including titles from studios like PG Soft or Pragmatic Play.
Links or integrations leading outside kapalselot — including payment provider apps and any external support tools — are governed by those third parties' own policies. We are not responsible for data handling outside our platform.
You hold specific, practical rights over the data we hold about you. These are not abstract entitlements — each one maps to a step you can take through your account or through our support team. We have set up the account dashboard so that the most common actions are available without needing to contact us at all. If you find that your account details are incorrect — a linked wallet identifier, a name spelling, or a contact address — you can correct these directly from the account settings page after login. For data that is not editable from the dashboard, our support team can process a correction request on your behalf within the timeframe shown in the support section of this page. You may also request a summary of the personal data we hold on your account. Submit this request through the support contact form, and we will respond through your registered contact. If you believe data is being held beyond what this policy permits, you can raise that question through the same channel — we treat such requests as priority items. Availability of specific rights may depend on the applicable Indonesian regulations in your eligible region.
Open your account dashboard after login to view your transaction history, linked wallet details, and session log. This record is available at any time and does not require a support request.
Update a name, contact address, or wallet identifier from the account settings page. If the field is locked, contact support with the correction and your account reference number.
Use the support contact form to ask how this policy applies to a specific data point on your account. We respond to policy questions through your registered contact detail.
Submit a data summary request via the contact form. We will compile the personal data held on your account and deliver it to your registered contact address within the period shown in our response.
Questions about this policy, your account data, or how a specific provision applies to you can be directed through the contact paths below. Our team handles policy inquiries separately from general account support so that your question reaches the right person without delay.
Submit a written policy question or data request through the contact form on our support page. Include your account reference for a faster response.
Open the live chat option from your logged-in account page to raise a policy question in real time. This channel is available during our posted support hours shown in the chat widget.
For formal data requests or corrections that require a written record, email our support address shown on the contact page. We confirm receipt and provide a reference number for your request.
Our approach to data handling is built around the minimum necessary: we collect what is needed to operate your account, process your GoPay or ShopeePay transactions, and respond to your support requests — nothing beyond that. Here is how each area works in practice.
Account login is protected through standard credential verification. We recommend using a unique password for your kapalselot account. If you suspect unauthorised access, use the account security section in your dashboard to update your credentials immediately.
Session cookies keep your catalog position and login state as you browse between the slot rooms, live tables, and your account page. You can review which cookies are active through your browser settings; removing session cookies will sign you out.
We retain account data for as long as your account is active and for the period required by applicable Indonesian regulations after closure. You can request confirmation of the retention period for specific data types through our support contact form.
When this policy is updated in a material way, we post a notice in your account dashboard before the change takes effect. Continuing to use the platform after that date means you have seen the notice; if you have questions, contact us before the effective date.
Real questions from users about how this policy works and what it means for your account.
Yes. Wallet identifiers you link to your kapalselot account for GoPay or ShopeePay transactions are covered by this policy for the data we hold on our side. The wallet provider manages your credentials within their own infrastructure under their separate terms.
Log in and open your account dashboard to see your transaction history and linked wallet details. For a full data summary, submit a request through the support contact form. We respond to your registered contact address within the period shown in our response confirmation.
Most account details — contact address, linked wallet identifiers, and display name — can be updated directly from the account settings page after login. If a field is locked, contact our support team with the correction and your account reference number.
We retain account data for the period required by applicable Indonesian regulations after closure. You can request confirmation of the specific retention period for your account data through the support contact form before or after closing your account.
No. Game studios on our platform supply game content only — titles available in the catalog. We do not pass your personal account data to studios or providers. Your data is used only to operate your account and process your transactions on our side.
Use the support contact form or email address shown on our contact page to describe your concern. Include your account reference number. We treat data-handling concerns as priority inquiries and confirm receipt with a reference number for your records.